FLIC Luminaries Shipping Policy

FLIC Luminaries LLC has a philosophy of trying to find the most cost-effective shipping methods for our customers. Often, we completely sudsidize the cost of shipping in order to offer FREE shipping on orders of a specific amount or higher!

Shipping Carriers

For online standard retail customers, we offer both UPS and USPS as our shipping carriers whenever possible.  Some items are limited to a single carrier due to size and weight restrictions, especially if we do not have appropriate shipping containers for certain carriers.

Freight Shipments

For larger shipments, we have the possibility of using freight shipping companies for pallet orders.

Customer Shipping Accounts

Under certain conditions, we can use specific customer shipping accounts as negotiated with the customer. 

Basic Insurance Coverage

Under typical shipping situations, we do not extend insurance coverage on orders, unless specified (and paid for) by customer.

Trackable Shipping

Under typical shipping situations, we send merchandise through trackable shipping and pass tracking numbers to the customer.

Specific Shipping Instructions

Customers desiring to apply specific shipping instructions must do so at the time of ordering and provide specific information with order.  In most situations, those specified shipping instructions will be written on the shipping container (or containers).

No Handling Fees

It is not our policy to charge handling fees on any orders (or any hidden fees).  In general use, we find this strategy to be questionable ethics.

Strive For Lowest Shipping Charges

It is our goal to provide our customers with the lowest possible shipping options. In most situations, we actually subsidize much of the cost of shipping to our customers in order to maintain customer satisfaction.

Contact Information

If you have further questions or concerns about our shipping policy, please feel free to contact us:

By Phone: 1-888-550-FLIC (3542)

By Mail:

FLIC Luminaries, LLC
719 N. Brookfield Street
Wichita, Kansas 67206

By Email: info@flicluminaries.com


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