FLIC Luminaries Shipping Policy

FREE SHIPPING ON ORDERS OF $100 OR HIGHER!

We do ship to Hawaii, Alaska, Canada and other countries. Contact us to arrange your order.

FLIC Luminaries LLC has a philosophy of trying to find the most cost-effective shipping methods for our customers. Usually, we partially sudsidize the cost of shipping in order to reduce the cost of shipping to our customers.  The cost of shipping is high because of the size of our boxes.

Unless an item is marked "out of stock" it is available for shipping.  We ship orders out daily, Monday through Friday, and typically ship orders out the same day if we receive them by 2pm CST (Central Standard Time). 

Shipping Carriers

For online standard retail customers, we offer both UPS and USPS as our shipping carriers whenever possible.  Some items are limited to a single carrier due to size and weight restrictions, especially if we do not have appropriate shipping containers for certain carriers.

Freight Shipments

For larger shipments, we have the possibility of using freight shipping companies for pallet orders.

Customer Shipping Accounts

Under certain conditions, we can use specific customer shipping accounts as negotiated with the customer. 

Basic Insurance Coverage

Under typical shipping situations, we do not extend insurance coverage on orders, unless specified (and paid for) by customer.

Trackable Shipping

Under typical shipping situations, we send merchandise through trackable shipping and pass tracking numbers to the customer.

Specific Shipping Instructions

Customers desiring to apply specific shipping instructions must do so at the time of ordering and provide specific information with order.  In most situations, those specified shipping instructions will be written on the shipping container (or containers).

No Handling Fees

It is not our policy to charge handling fees on any orders (or any hidden fees).  In general use, we find this strategy to be questionable ethics.

Strive For Lowest Shipping Charges

It is our goal to provide our customers with the lowest possible shipping charges. In most situations, we actually subsidize some of the cost of shipping to our customers in order to maintain customer satisfaction.

Contact Information

If you have further questions or concerns about our shipping policy, please feel free to contact us:

By Phone: 1-888-550-FLIC (3542)

By Mail:

FLIC Luminaries, LLC
719 N. Brookfield Street
Wichita, Kansas 67206

By Email: info@flicluminaries.com